Q:
What is the minimum duration of a contract with Less?
A:
By default, we do annual contracts. We work with do 14-day free guided trials.
Q:
What is the billing schedule?
A:
By default, we do annual contracts. We work with 14-day free guided trials..
Q:
Are there any browser requirements?
A:
Less works best in Google Chrome, Arc, Mozilla Firefox, and Safari. Microsoft Edge is also supported but not as well as the others.
Q:
How often is data in Less refreshed?
A:
You can refresh data down to every 15th minute. See more on our Pricing page.
Q:
What is the typical onboarding schedule?
A:
We spend the first 14 days ensuring that your team is comfortable using Less. That includes exercises, helping build your first use cases, workshops on dashboards, etc. We can cater the onboarding to what you need.
Q:
Will I need additional resources to train people on Less?
A:
We work with you to make sure your team can work independent after the 14-day trial. In addition, you can use our in-app support as much as you would like and our documentation provides guides to almost everything in the platform
Q:
'You don't support an integration that I need'
A:
We build new integrations for free.